Quick Answers

Please Read and Understand This List!

• We do ALL types of books.
• We do paperback books and eBooks for Kindle and Nook, which are sold by online retailers.
• Nook eBooks are only available from Barnes & Noble.
• Kindle eBooks are only available from Amazon.
• We also do hardcover books, which are only for you, not for sale online.
• We do not print brochures, or pamphlets.
• We charge $499 to publish a paperback book.
• We charge $499 to publish an eBook.
• We charge $899 to publish both paperbacks and eBooks.
• We charge $299 to set up a hardcover book.  You then pay for however many books you want.
• You do not need an agent to submit a book to us.
• We do not charge an annual fee to keep your book in print.
• Our small fee covers an ISBN, a copyright notice, a cover design, a table of contents (if needed), formatting, file conversion, and worldwide distribution.
• We cannot guarantee that your book will sell a lot of copies.  No one can.
• We do not co-write books for authors.
• We do not do proofreading or content editing.
• We do not have time to chitchat about matters unrelated to your book.
• We do not write press releases.
• We can provide bookmarks, or other promotional items.
• We do not act as tax consultants.
• We do not do fact checking.  That is up to the author.
• We accept only finished books, not works in progress.
• We accept only manuscripts typed using Microsoft Word.
• We do not accept manuscripts created using InDesign, Publisher, Works, Acrobat, or any other program.
• We only accept books written in English.
• There are strict industry requirements concerning the format of a book, including margins, page size, fonts, headers & footers, spacing, indentation, and alignment.  If your book does not conform to these standards, we will change it.  If you do not want it changed, it will not be published.
• Do not send your book in pieces.  We are not here to assemble a puzzle.
• Make certain your book is correct before you approve the proof. Once you approve it, it will be published.
• Once the book is published, it will cost $399 to make changes.  You will be limited to 25 changes, and the book can only be changed one time.  After that, you must pay for a completely new book.
• We set the minimum price, based upon the number of pages in your book.  It can be set higher if you wish.
• We do not work for Amazon, nor they for us.  If they discount your book, or promote it somehow, that is up to them and they absorb the cost.
• Images used in the book must be JPG files, at 300 dpi.
• There will be ink variations in the printing process, resulting in lighter and/or darker images from time to time.  Nothing can be done about that.  Amazon will not issue a refund.
• Most books will be single-spaced.
• Most books will not have justified margins.
• Most books will have a font size of 12.
• All covers are printed in color, unless you request a black and white photo there.
• All book interiors are printed in black and white, unless you specifically request a full-color interior.  Full color books are run on a different press, with different paper, and cost a lot more per copy (up to $90 vs. around $17.  This is normally reserved for 8.5" x 11" books with fewer pages, for children.
• The publishing industry is not Burger King.  You can’t always have it your way.
• EBook formatting is different from paperback formatting, and the appearance of the file will vary between devices.
• The minimum cover price of the book is set based upon page count, as the cost of paper, ink, printing, and binding, and goes up with the number of pages.
• You may ask that a book be set at a higher price, but it will likely sell fewer copies.  Price does matter.
• You may purchase additional books at 50% of the cover price, plus a shipping charge.
• It normally takes around two weeks (14 days) for book orders to arrive.
• You do not receive royalties for books that you purchase from us.
• The amount of royalties you receive depends on where the book sells.  There is no set percentage across the board.
• Royalties are distributed quarterly (March, June, September, and December) if the amount is greater than $25.
• If the amount is less than $25, it carries over to the next quarter.
• We do not give out sales information until royalties are paid.
• The average royalty per book is $2.
• Your book will be available to bookstores, but there is no guarantee they will order it.
• You retain 100% of the rights to your work.
• We are not responsible, if you copy someone else’s work.
• You may opt out of the publishing agreement at any time.
• Final say on the format of the book is up to us.
• You have to pay taxes on royalties.
• If you live within the United States, we will give you one free copy of your book.
• You must pay for book orders when the order is placed.
• Email your Word Doc and JPGs to rhartmetz@hotmail.com.
• We are not a 24/7 business.  No one is here at 2:30 a.m. on a Sunday.
• It normally takes three to four weeks from submission to publication.
• We do not accept collect telephone calls.
• We do not set up book signings.
• We are not hiring.
• You do not need to form a personal connection with us over the telephone in order to have your book published.
• You cannot use an old ISBN for a new book.
• PayPal will allow you to make payments in installments.
• We do not act as a reference for job hunters.
• Answers to most questions can be found on this list, within the FAQ section of the website, and in “Secrets to Successful Publishing.”  Repeated inquiries on these subjects will be ignored.
• You may utilize a pen-name or pseudonym when publishing a book.
• EBook prices are set at $2.99.
• If we don’t answer the telephone, we are probably not in the office.
• Do not schedule book signings before your book is even submitted.  We are not going to push you ahead of everyone else, because you jumped the gun.
• We are not going to call or email you every time a book sells.
• We are not going to call or email you every time you mail us a check.
• We do not return items we receive in the mail.
• We do not issue refunds if you decide to go elsewhere down the line, EVER.  You paid for the work.
• We do not offer opinions on religion, politics, or other social issues.
• We do not offer book reviews.
• Our logo and information go in every book, unless you pay for your own imprint.
• Again, we receive your Word Doc, assign an ISBN, place a copyright notice, format it for paperback and eBook, design a cover, and distribute it.  That’s it.  You are responsible for the rest.
• The items on this list are non-negotiable facts, which are set in the hardest stone, because they have to be.
• Agreeing to publish with our company means that you have read, understood, and accepted the above.